Know what your clinic is actually capable of
See what your “occupancy” number is really hiding
For physiotherapy, osteopathy, chiropractic and podiatry clinics. Based on your rooms, your rota, and what actually happened last week.
Get your capacity reportFree. Takes 3 minutes. No sign-up.
Your data stays in your browser. We never see or store individual clinic numbers.
Your occupancy number is probably wrong.
Capacity is the most important commercial metric in a clinic but practice management systems aren't calculating it very well at all. Most PMS systems report one number, “occupancy” or “utilisation”, and call it capacity used. That number mixes rooms, staff, sickness, admin time, blocked diaries and overtime into one figure.
This capacity engine gives you a real number that you should be using to run your business. You make hiring decisions, pricing decisions, marketing decisions off this number. If it's wrong, they're wrong.
Your clinic capacity, properly measured
Physical room-hours versus treatment hours actually delivered. The honest number your PMS doesn't show.
Your labour, separately
Paid clinical hours versus billed hours. If the problem is clinician cover, more rooms won't fix it.
The money, quantified
Every unused hour priced at your fees. The annual figure that ends the “we're fine” conversation.
Three steps. Three minutes.
Tell us about your clinic
Rooms, hours, clinicians, fees. Defaults provided for fields you're unsure on.
Enter last week's numbers
Booked hours, initials, follow-ups, rebooking rate. If you don't have exact figures, estimates work.
See the honest picture
Three occupancy numbers separated, the real bottleneck named, and the annual opportunity priced.
What makes this different
It exposes what your PMS is hiding
Your PMS reports one number. We report three, because the one number mixes three different problems and hides which one is yours.
It names the real constraint
Rooms, labour, demand, or retention. The tool reads your numbers and tells you which one is actually binding your growth. Not a list of metrics. One answer.
It puts a pound number on the gap
Unused capacity priced at your current fees. Annualised. The number that ends the “we're fine” conversation.
Your report includes
Your real room occupancy
Completed treatment hours vs sellable room hours. Not diary utilisation.
Your real clinician utilisation
Paid clinical hours vs billed hours. Separated from rooms so you can see where labour actually stands.
Your demand fill rate
Is demand filling what you're putting to market? Tells you if the gap is demand or supply.
Revenue per room hour
Estate yield: what every sellable room-hour is actually producing.
Revenue per clinician hour
Labour yield: what each paid clinical hour is actually producing.
The binding constraint, named
Rooms, labour, demand, retention, or something else. The one answer your next operational decision needs.
The annual opportunity figure
Unused capacity priced at your current fees. The number you'd recover if the bottleneck was removed.
A shareable link
Send the same view to your practice manager. No login, no permissions, no signup.
A 12-week tracker
Enter weeks as they happen. Trends emerge over a quarter. Averages stabilise.
Already know where your capacity is leaking?
The HMDG Pricing Engine tells you what your clinic should charge. The Capacity Engine tells you what your clinic is capable of. Use both.
The Form Fill Reality Calculator shows what appointment-request forms really cost vs online booking.
FAQs
It mixes three different things into one figure: room usage, clinician labour, and demand fill. When one changes, you can’t tell which. Worse, most PMS systems count rostered hours against delivered treatment, so sickness, lunch breaks and admin time distort the number in ways that have nothing to do with your actual commercial capacity. A number that can go up when a clinician is off sick isn’t a capacity metric.
See what your clinic is actually capable of
Get your capacity reportFree. 3 minutes. Your data stays in your browser.