Know what your clinic is actually capable of
See what your “occupancy” number is really hiding
For physiotherapy, osteopathy, chiropractic and podiatry clinics. Based on your rooms, your rota, and what actually happened last week.
Get your capacity reportFree. Takes 3 minutes. No sign-up.
Your data stays in your browser. We never see or store individual clinic numbers.
This isn't another occupancy dashboard
Most PMS systems report one number, “occupancy” or “utilisation”, and call it capacity used. That number mixes rooms, staff, sickness, admin time, blocked diaries and overtime into one figure. It can go up when a clinician is off sick. It can exceed 100% when lunch breaks are skipped. It is not a commercial metric. It is a diary artefact.
The Capacity Engine takes your real data and separates what's actually happening: true room occupancy, clinician utilisation, and demand fill as three distinct numbers. Then it tells you, in pounds, what closing the gap is worth.
Your estate, not assumptions
Physical room-hours vs actual delivered treatment hours. The honest occupancy number your PMS doesn't show.
Your labour, separately
Paid clinical hours vs billed hours. If clinician utilisation is the problem, rooms aren't the fix.
The money, quantified
Every unused room-hour priced at your blended fee. The annual opportunity number that makes the case stick.
Three steps. Three minutes.
Tell us about your clinic
Rooms, hours, clinicians, fees. Defaults provided for fields you're unsure on.
Enter last week's numbers
Booked hours, initials, follow-ups, rebooking rate. If you don't have exact figures, estimates work.
See the honest picture
Three occupancy numbers separated, the real bottleneck named, and the annual opportunity priced.
What makes this different
It exposes what your PMS is hiding
Your PMS reports one number. We report three, because the one number mixes three different problems and hides which one is yours.
It names the real constraint
Rooms, labour, demand, or retention. The tool reads your numbers and tells you which one is actually binding your growth. Not a list of metrics. One answer.
It puts a pound number on the gap
Unused capacity priced at your current fees. Annualised. The number that ends the “we're fine” conversation.
Your report includes
Your real room occupancy
Completed treatment hours vs sellable room hours. Not diary utilisation.
Your real clinician utilisation
Paid clinical hours vs billed hours. Separated from rooms so you can see where labour actually stands.
Your demand fill rate
Is demand filling what you're putting to market? Tells you if the gap is demand or supply.
Revenue per room hour
Estate yield: what every sellable room-hour is actually producing.
Revenue per clinician hour
Labour yield: what each paid clinical hour is actually producing.
The binding constraint, named
Rooms, labour, demand, retention, or something else. The one answer your next operational decision needs.
The annual opportunity figure
Unused capacity priced at your current fees. The number you'd recover if the bottleneck was removed.
A shareable link
Send the same view to your practice manager. No login, no permissions, no signup.
A 12-week tracker
Enter weeks as they happen. Trends emerge over a quarter. Averages stabilise.
Already know where your capacity is leaking?
The HMDG Pricing Engine tells you what your clinic should charge. The Capacity Engine tells you what your clinic is capable of. Use both.
Open the Pricing EngineFAQs
It mixes three different things into one figure: room usage, clinician labour, and demand fill. When one changes, you can’t tell which. Worse, most PMS systems count rostered hours against delivered treatment, so sickness, lunch breaks and admin time distort the number in ways that have nothing to do with your actual commercial capacity. A number that can go up when a clinician is off sick isn’t a capacity metric.
See what your clinic is actually capable of
Get your capacity reportFree. 3 minutes. Your data stays in your browser.